Business Analyst

Contractual | Customer Service,Documentation,Knowledge Management,API,Data Models,Security,Compliance,RBAC,Control Framework,Risk,CMDB,Business Analytics,Workflow
Soldotna, AK
Job ID: OOJ - 21203
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On-Site role

Job Description:

  • As a progressing domain resource and steward, the Business Applications Analyst (Mid-Level II) operates as an ecosystem generalist and growing sub-ecosystem specialist for digital technologies across a portfolio of enterprise applications and products.
  • With moderate independence, the role performs application lifecycle administration, request fulfillment, customer support, identity governance and administration, application portfolio management, documentation and knowledge management, education, operational discipline, workload management, and continuous improvement to support reliable, secure, and compliant operations.

Business Applications Analyst:

  • As a Business Applications Analyst, the role supports the "business" applications digital ecosystem by contributing to the enablement of "people" and "processes" across the organization to succeed.
  • The ecosystem includes Enterprise Resource Planning (ERP) platforms and related back-office capabilities such as Human Resources Information Systems (HRIS), timekeeping, payroll, finance/accounting, procurement and supply chain, contract/vendor management, process improvement, and other administrative digital platforms.
  • The role partners with business stakeholders with moderate independence to address workflow needs and help ensure reliable service delivery.

ESSENTIAL FUNCTIONS:

  • Application Lifecycle Administration.
  • Request Fulfillment.
  • Customer Support.
  • Identity Governance & Administration.
  • Documentation & Knowledge Management.
  • Operational Discipline.

REQUIRED SKILLS, KNOWLEDGE & ABILITIES:

  • Effectively lead complex, cross-functional initiatives, negotiate and drive meaningful outcomes with vendors.
  • Influence diverse stakeholders without formal authority.
  • Communicate with clarity and credibility across executive, clinical, and operational audiences, accelerate adoption and deliver measurable results.
  • Make informed, risk-aware decisions under pressure and ensure teams uphold rigorous data-quality, documentation, and inventory standards.
  • Expert knowledge of lifecycle, release, and environment management across complex application ecosystems.
  • Strong command of integrations, AP!s, interface engines, and data models.
  • Deep understanding of regulatory, security, and compliance requirements for supported systems.
  • Advanced familiarity with domain value streams and operating models.
  • Mastery of configuration management and enterprise application portfolio practices.
  • Advanced understanding of !GA, RBAC, and control frameworks and proven ability to apply governance, risk, and continuous-improvement methodologies to drive operational excellence.
  • Expert-level proficiency using ITSM and backlog tools to manage complex operational workflows.
  • Strong capability in designing and executing comprehensive test strategies.
  • Highly effective facilitation and communication across technical, operational, and executive audiences.
  • Produces precise, audit-ready technical documentation.
  • Maintains authoritative mastery of CMDB and application inventory tools and delivers clear, impactful change-adoption messaging that drives measurable uptake and improvement.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers

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