Chargeback and Deduction Analyst

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 617-1928

Hybrid role

Job Description:

• The Chargeback and Deduction Analyst is responsible for processing, managing and analyzing chargeback claim data and deductions for the Medical Nutrition business. 
• This role requires a detail-oriented individual who can ensure accuracy in chargeback calculations, handle disputes, and collaborate with various internal departments and external stakeholders to improve processes and resolve discrepancies.

Key Responsibilities:

• Analyze and process distributor chargeback claims in accordance with company policies and procedures.
• Analyze and process customer deductions in a timely manner
• Collaborate closely with chargeback analysts to understand approved chargeback values monthly for a large volume of distributor customers
• Issue direct payments for various distributors and other customers for chargeback and rebate payments
• Collaborate with broader Client AR, cash application, credit and collections teams to ensure all chargeback deductions are coded, cleared and managed appropriately for the Medical Nutrition business unit.
• Conduct comprehensive accounts receivable analysis for a substantial number of distributor customers, with a strong emphasis on mitigating purge.
• Prepare monthly reports on deduction totals and variances for Chargeback Team review and alignment
• Support Medical Nutrition Co-Pilot where necessary in project-based work
• Collaborate with sales, sales operations, and external customer chargeback teams to resolve errors and post data timely.
• Prepare detailed reconciliation reports on chargeback activity for customer review and approved payment communication.
• Review chargeback resubmission data to identify trends, potential issues, and areas for improvement. This includes, but is not limited to, researching, fact gathering, communication and providing support to distributor counterparts for repayment of over-calculated chargebacks.
• Assist in customer account reconciliation for the purpose of chargeback purge mitigation
• Develop and maintain distributor chargeback relationships
• Maintain a mindset of continuous process improvement, prioritizing the elimination of manual processes and the implementation of automation whenever feasible.
• Engage in monthly Medical Nutrition KPI tracking meetings with an emphasis on the presentation of claim automation updates
• Collaborate with IT colleagues to facilitate systematic enhancements, which includes articulating the value proposition for requested changes and conducting testing and troubleshooting for implemented systematic modifications.

Qualifications:

• Previous experience in financial analysis, accounts receivable or deduction management preferred.
• Strong analytical skills and attention to detail.
• SAP knowledge needed
• Prior experience in Vistex a plus
• Knowledge of chargeback processes, accounts receivable, and indirect distributor chargeback model a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers