Collections Associate

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 966-2121

Remote role

Job Description:

• This position offers the right person an opportunity to be an integral stakeholder in the deduction collection process with a key account. 
• They will help to manage UAD collections and post-audit recovery to reduce non-working trade at top accounts. 
• They will also assist with our Credit and TFS team related to UADs and Post-Audits to ensure we are tracking appropriately and it is cleared timely. 
• They will also be providing trend analysis to Sr Manager of Field RGM to aid in escalation of issues to Sales leadership.

AREAS OF FOCUS

• Work proactively with Category Account Managers (CAM) to review and analyze post-audit claims to determine validity and if invalid, will seek repayment from the customer.
• Provide trend analysis on UADs, post-audits to RGM leadership to ensure understanding of high risk areas.
• Collaborate with Credit on UAD support and post-audit deductions
• Support compliance to Client terms and policies.
• Propose solutions and process enhancements to streamline reporting and responsibilities amongst multiple Client stakeholders.
• Participate in external calls with customer to discuss issues and challenges related to post-audit and UAD collections to ensure timely repayment.
• Propose actionable solutions to business challenges by performing root cause analysis
• Lead business review meetings with Field RGM, Credit, and any other necessary stakeholders to ensure proper escalation of any issues and trend analysis on UADs/post-audits.

SKILLS:
GENERAL:

• Demonstrated critical thinking and analytical problem solving skills.
• Superior execution skills in a changing environment and ability to work in a fast paced environment
• Strong data management and analytical skills, and critically important to be able to deliver the message to non-finance professionals.
• Excellent inter-personal communication and the ability to influence others
• Self-starter and shows initiative and quickly learns the specifics of the customer Client processes
• Critical thinking
• Strong Business acumen

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers