Fleet Support Engineer (Powertrain)

Fleet Support Engineer - Powertrain
Onsite in Foster City, CA | 5 days in office

As a Fleet Support Engineer, you'll be critical to ensuring the operational uptime and reliability of our cutting-edge fleet, with a specific focus on powertrain systems. We're looking for a technical expert who excels at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing immediate, impactful support for daily fleet operations.

Responsibilities:

• Serve as the primary technical point of contact for real-time escalations regarding powertrain and vehicle dynamics issues.

• Conduct in-depth root cause analysis to implement both interim and permanent corrective actions.

• Diagnose and resolve complex issues related to powertrain performance, energy consumption, and charging.

• Develop and maintain comprehensive troubleshooting guides for powertrain components to empower field technicians and drive knowledge sharing.

• Validate and perform component and vehicle bring-up/functional verification procedures, with a focus on powertrain systems.

• Tune and validate powertrain control parameters to optimize performance and efficiency.

• Analyze large datasets to proactively identify systematic issues and recommend preventative actions.

• Be available for night and weekend shifts as needed, with advanced notice provided.

• Be willing to travel occasionally to support various operational locations.

Qualifications:

• Minimum of 4 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a focus on powertrain, energy storage, or charging systems.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Automotive Engineering.

• Ability to safely troubleshoot low voltage and high voltage systems.

• Hands-on experience with powertrain systems, including but not limited to electric motors, inverters, and battery management systems.

• Deep understanding of electric vehicle (EV) technology and powertrain control strategies.

• Proficiency in vehicle dynamics and control systems.

• Proficiency with interpreting electrical schematics, harness diagrams, and state machine diagrams.

• Experience with debugging Unified Diagnostic Services (UDS) issues.

• Embrace a holistic problem-solving approach, identifying issues across high-level vehicle functions and driving resolutions down to component-level detail.

• A proactive self-starter who can build strong relationships and communicate efficiently and effectively across various teams and in real-time service operation settings.

• Pass a background check, MVR (Motor Vehicle Record) check, and drug screen

• Must comply with the Substance Abuse Policy.

Preferred Qualifications:

• Experience with powertrain simulation software (e.g., MATLAB/Simulink, ADAMS).

• Familiarity with CAN bus messaging specific to powertrain and charging systems.

• Experience with electric vehicle technology.

• Knowledge of automotive systems and diagnostics tools.

• Experience with remotely supporting vehicle troubleshooting.

• Experience with Linux & Python-based programming systems for fleet-level data processing.

• Experience with GPS/RTS debugging.