Leave Compliance Coordinator

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 522-6255

On-Site role

Job Description:

• Leave Compliance Coordinator
• Under the general guidance of the team supervisor, this position is responsible for administering various clients’ Family Medical Leave Act (FMLA) policy, applicable state and concurrent leave requirements and performing various clerical duties to support the administration and operational functions of the unit.

Responsibilities

• Assists associates with leave of absence requests and guides them through the process
• Assist with leave line for phone calls, case set up and answer questions from associates
• Handle caseload for multiple bottlers by processing tasks and updating case notes
• Processes all FML leave of absence and concurrent state and company leave paperwork according to established procedures and laws
• Provides timely and accurate responses to consultant, associates and all levels of management concerning day-to-day issues and activities
• Administer the FMLA policy and concurrent state and company leaves
• Review LOA/vendor documentation for accuracy and completeness.
• Make recommendations to approve or deny requests for FMLA based on federal regulations.
• Make recommendations to approve or deny state and company concurrent leaves based on requirements.
• Administer multiple shared email boxes and distribute notifications appropriately
• Coordinates correspondence, forms and other documents via the claim system
• Generate/analyze reports as required
• Maintains and reviews files, including intermittent time recording, pattern and usage
• Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines
• Support team by processing mailings for multiple clients
• Maintains compliance with standards and federal/state regulations
• Contact Providers for clarification
• Support management with special projects as necessary

Requirements

• Associate’s degree or equivalent combination of education and experience
• 2-5 years of FMLA/absence management claims handling
• 1 yr of administration of company leaves of absence
• Excellent customer service skills and ability to manage difficult and stressful situations
• Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
• Ability to manage business expectations and resolve concerns, by communicating status and issues
• Ability to effectively prioritize and escalate customer issues
• Ability to interpret and analyze multiple facts

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers