Order Processing Admin

Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 333-0860

Title: Order Processing Admin
Location: Remote
Duration: 9 months

Summary:

• The primary responsibility of the Order Processor is to process orders for candidates and Third-Party payers.
• This includes processing and tracking credit card payments, auditing orders for operational and financial quality, and maintaining program information.

Core Competencies (Level - Individual Contributor):

• Manage the Work Effectively
• Readily Adapt
• Share Information
• Relate Well to Others
• Demonstrate Credibility

Scope and Impact of Job:

• Working closely with Program Management, Finance, customers, and candidates, the Order Processor is responsible for fulfilling orders for Client candidates, external customers, internal users, and clients to provide an alternative means for payment of assessments and customer service concerns.

Required Knowledge and Experience:

Education and Experience:

• Bachelor’s degree is preferred, or equivalent experience.
• A minimum of 18 mos. of accounting experience is preferred.
• A minimum of 18 mos. of customer service experience preferred.

Skills, Knowledge and Abilities:

• Efficient with Microsoft applications – Outlook, Excel, Word, PC operations, web browsing and web navigation
• Proficient Data Analysis skills
• Proficient communication skills
• Detail oriented

Primary Responsibilities:

• 50% Tracking customer transactional activity through all systems
• Responsible for promptly and accurately processing transactional activity using various systems and resources (computer systems, published materials, and websites)
• 25% Process payments
• 15% Customer support (phone, e-mail)
• Respond to customer inquiries.
• 10% Other duties as assigned.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R- Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers