Timekeeping & Payroll Support Specialist

Hybrid role - 4 days Onsite and 1 day Remote

Job Description:

• This role provides execution-focused operational support for centralized Payroll and Timekeeping processes.
• The position is responsible for completing timekeeping intake corrections, supporting weekly payroll activities, executing check print and mail functions, and performing required payroll controls and audits.
• The role partners closely with the Payroll Operations team and NBS Manila to ensure payroll is delivered accurately, timely, and in compliance with internal controls.

Primary Responsibilities – Timekeeping & Intake Processing:

• Process timekeeping intake forms including missed punches, missed pay codes, clock transfers, accrual balance adjustments, and accrual resets.
• Support termination payouts using the Centralization Database and ensure compliance with state-mandated pay requirements.
• Review and correct intake submissions prior to payroll cutoffs.

Primary Responsibilities – Weekly Payroll Support:

• Review missed sign-offs and punches and send missed sign-off notifications.
• Complete sign-offs past warning thresholds and correct missing punches.
• Review one-time payroll watch-out checklist.
• Monitor, respond to, and file Manila payroll checkback emails.
• Perform post-meeting location balancing reviews.
• Complete weekly payroll control audits.
• Complete intake corrections prior to validation processing.
• Run off-cycle headcount to SAP integrations.
• Respond to open for validation emails with iView files.
• Review and file open for validation outputs and emails.

Primary Responsibilities – Printing & Distribution:

• Execute on-cycle and off-cycle check and advice printing.
• Run and balance check and advice count reports in SAP.
• Communicate print instructions and locations with NBS Manila.
• Maintain daily check stock logs and perform check stock reconciliations.
• Conduct check stock audits and retain required documentation.
• Create UPS labels and manage off-cycle payroll mailings.
• Stuff, sort, and distribute payroll checks and advices.
• Coordinate mailroom pickup schedules and cutoff timing.

Primary Responsibilities – Mail & Returned Checks:

• Review returned paychecks using Off-Cycle Workbench.
• Void and shred returned checks when replacements are issued.
• File active checks for 30 days and maintain tracking logs.
• Support fulfillment cases for re-mailing live checks.
• Route claims repayment checks appropriately.
• Reprint and re-mail W-2s as required.
• Shred advices and OT letters in accordance with retention policies.

Controls, Compliance & Documentation:

• Perform required payroll and check stock control audits.
• File payroll documentation, validation files, and emails.
• Ensure documentation retention requirements are met.
• Handle payroll and HR data with confidentiality and professionalism.

Required Skills & Qualifications:

• Strong attention to detail and accuracy in deadline-driven environments.
• Ability to follow defined payroll schedules, cutoffs, and controls.
• Strong written and verbal communication skills.
• Ability to manage repetitive operational tasks with consistency and compliance.
• Ability to work independently and as part of a payroll operations team.

Preferred Experience:

• SAP payroll experience (administrative access level).
• UKG Pro / Kronos timekeeping experience.
• Prior payroll operations or timekeeping support experience.
• Experience working with offshore or shared service payroll partners.

Education:

• High school diploma required.
• Associate or Bachelor’s degree in Business, Accounting, or related field preferred.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers