Administrative Assistant

Franklin, TN, Tennessee, USA
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Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 482-4438

Title: Administrative Assistant - Special Projects
Location: Franklin, TN
Duration: 12 Months

  • North American Administration, Special Projects UMPG is looking for a motivated person to work as part of the North American Administration team.
  • Publishing Administration is responsible for the end-to-end value chain that spans licensing, registrations, royalty collection, and distribution that ultimately serves and compensates our writers and clients.
  • This position will be responsible for successfully inputting and verifying data associated with both copyright and royalties.
  • This position will initially report to the NA Copyright team, and then transition to assisting the NA Client Services team as the project progresses.
  • This person will perform various tasks across numerous projects and processes within the administration team.  

Key Responsibilities of this position include:

  • Perform accurate and timely data entry of songs in UMPG’s administration systems by Global standards, to ensure the timely registration of works at industry collection societies
  • Correct data errors & anomalies to continually improve data quality
  • Research artist and release information to be loaded into the UMPG database
  • Respond to queries and provide answers to parties who have questions about the UMPG North American catalog
  • Assist clients with the completion of vendor and banking information paperwork to ensure payment
  • Provide customer service to clients who are requesting access to our proprietary royalty portal, UMPG Window
  • Investigate and troubleshoot any vendor issues due to lacking or outdated information
  • Other projects and responsibilities as needed in response to changing business requirements
  • Job specific skills
  • Fast and accurate data entry with attention to detail and understanding of how that data affects other departments
  • Propose and implement solutions in response to day-to-day challenges within the role
  • Comfortable with numbers, performing basic addition, subtraction, and ratios
  • Solid Microsoft Office skills, particularly data management and comparison in Excel
  • Able to learn multiple, customized systems
  • Strong written and verbal communication to work with a wide variety of audiences
  • Responds appropriately to directions regarding deadlines, deliverables, key performance indicators, and service levels
  • Experience in the music publishing industry is helpful but not required, a willingness to learn the details of the business and its process is important

What We’re Looking For:

  • Music lovers who are passionate about serving songwriters and rights holders and protecting their intellectual property
  • A collaborative team member able to work with multiple teams and co-workers of varying levels of experience
  • Open-minded, flexible, and positive people
  • Goal-oriented individuals who work towards team/department/company objectives and take pride in achieving targets and serving internal and external customers
  • Organized, detail-oriented people who can set priorities and plan workload efficiently so that client needs are met consistently
  • Friendly and personable individuals who have a strong customer service mindset
  • Someone who will consult with the Reporting Manager where appropriate to recommend solutions, solve problems, create efficiencies, and complete tasks and projects promptly

Required Skills:


Additional Skills:


About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers