Inventory Specialist

On-Site role

Job Description:

• The Inventory Specialist will provide administrative and operational support for distribution and inventory-related activities.
• This role is responsible for maintaining accurate inventory records, supporting order and shipment processing, coordinating with vendors and internal teams, and ensuring efficient distribution operations.
• The position requires strong organizational skills, attention to detail, customer service capabilities, and proficiency with computer systems and Microsoft Office applications.

Key Responsibilities:

Inventory Management:

• Monitor and maintain inventory levels to ensure adequate availability of products, materials, and supplies.
• Maintain accurate inventory records and identify discrepancies or shortages.
• Perform inventory checks and assist with reconciliation activities.

Order Processing:

• Receive, review, and process customer and internal orders accurately.
• Verify product selection, quantities, pricing, and delivery requirements.
• Ensure orders are processed and fulfilled within established timelines.

Shipment Coordination:

• Coordinate the preparation and scheduling of shipments with logistics and transportation teams.
• Ensure appropriate packaging, labeling, and shipping documentation for outgoing materials.
• Track shipments and address delivery-related issues as needed.

Customer Service:

• Respond promptly and professionally to customer inquiries regarding orders, deliveries, products, and services.
• Resolve order and delivery issues and coordinate with internal teams when escalation is required.
• Maintain a customer-focused approach while supporting distribution operations.

Billing and Reporting:

• Use spreadsheets and billing systems to report customer charges associated with laboratory services, repairs, and vendor service fees.
• Maintain accurate billing-related records and supporting documentation.
• Assist with routine reporting and administrative activities.

Data Analysis and Reporting:

• Collect and analyze operational data related to inventory, order fulfillment, deliveries, and distribution activities.
• Prepare reports and provide information that supports operational decision-making.
• Identify trends and potential opportunities for improving efficiency.

Process Improvement:

• Identify opportunities to streamline inventory and distribution processes.
• Support initiatives designed to reduce costs, improve efficiency, and enhance service levels.
• Collaborate with cross-functional teams to implement process improvements.

Quality Control:

• Perform quality checks on products, materials, and shipments to ensure compliance with established standards and specifications.
• Identify discrepancies and coordinate corrective actions when necessary.
• Documentation and Record Keeping:
• Maintain accurate records related to inventory, orders, shipments, billing, vendors, and customer interactions.
• Ensure documentation is complete, accurate, and maintained in accordance with company policies and reporting requirements.

Vendor Relations:

• Communicate with suppliers and vendors regarding order status, deliveries, and service-related issues.
• Coordinate delivery schedules and follow up on outstanding orders.
• Assist with resolving vendor discrepancies and other supply-related concerns.

Training and Onboarding:

• Assist with training and onboarding new team members on standard operating procedures, software systems, inventory processes, and customer service practices.

Safety and Compliance:

• Follow established safety procedures when handling materials, products, and equipment.
• Ensure compliance with applicable company policies, safety requirements, and regulatory guidelines.

Emergency Response:

• Assist with distribution-related emergency situations, including unexpected shipment delays, product recalls, or supply disruptions.
• Support efforts to minimize operational disruptions and maintain customer service levels.

Qualifications:

• High school diploma or equivalent required.
• Additional coursework or education in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
• Previous experience in inventory management, distribution, logistics, warehouse operations, customer service, or administrative support is preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Basic analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Customer-focused approach with the ability to resolve issues professionally.
• Proficiency with computers and standard business software.
• Working knowledge of Microsoft Office applications, particularly Excel, is preferred.
• Ability to maintain accurate records and handle data responsibly.
• Ability to work independently as well as collaboratively within a team environment.

Key Competencies:

• Inventory Management
• Distribution & Logistics Support
• Order Processing
• Shipment Coordination
• Vendor Coordination
• Customer Service
• Billing & Reporting
• Microsoft Excel & Office
• Data Analysis
• Documentation & Record Keeping
• Process Improvement
• Quality Control
• Problem Solving
• Attention to Detail
• Team Collaboration
• Safety & Compliance

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers