Senior Employee Communications & Engagement Partner

On-Site role

Job Description:

• Client is looking for a Senior Operations & Program Manager to join our Executive Operations, Employee Communications and Engagement (ECE) team covering a planned leave.
• You will report to the Director of Executive Operations, Employee Communications and Engagement and act as the team's operational right hand, owning budget, planning, reporting, and team programs.
• You will collaborate with a range of cross-functional partners, including People Experience, Finance, Creative Lab, and Legal.
• This role will require strong operations and program management skills, sound judgment with confidential information, and a bias for action.
• Experience in employee communications or employee engagement is a strong plus, and the ideal candidate can cover some or all of these areas.
• You should be able to ramp quickly, work independently, and manage multiple priorities in a dynamic, fast-paced environment.

In this role, you will:

• Serve as an operations manager to the ECE team.
• Manage priorities, prepare and follow up on leadership meetings, and keep the team's cross-functional work moving.
• Own the ECE budget. Lead monthly closeout, ongoing management, forecasting, quarterly finance check-ins, and year-end actuals.
• Run the team's operating rhythm.
• Prepare meeting agendas and quarterly reports, support the team planning process, and drive action planning from the team's employee survey results.
• Support hiring and onboarding.
• Help with recruiting logistics as needed and prepare onboarding materials, including welcome packets, for new team members.
• Drive AI adoption within the team.
• Run weekly sharing sessions and monthly deep dives, and serve as point of contact for the rollout of our internal AI tools.
• Support managing the review process with the director.
• Review most team communications before they go to the Director.
• Lead ad-hoc operational projects.
• For example, building review processes with our Creative Lab partners and keeping the integrated communications roadmap current.
• Build and improve workflows and templates that bring order to complex, cross-functional work.
• Serve as a floater for special projects across Employee Communications and Engagement
• Provide flexible support across employee communications and engagement initiatives, stepping in when the team has limited capacity, urgent priorities arise, or last-minute requests need to be addressed.
• This role helps keep projects moving by managing ad hoc assignments, supporting the development and delivery of communications, coordinating engagement activities, and responding to emerging business needs.
• You bring an agile, adaptable, and proactive approach to ensure key initiatives and projects are delivered on time and employee communications.
• Special projects within Employee Engagement may include working on Wellness initiatives, Internal Events, Employer Branding, Employee Recognition, and Swag.
• Special projects within Employee Communications may include developing playbooks for company-wide, manager-wide communications and managing communications playbooks for company-wide events.

Qualifications:

• 7+ years of experience in business operations, chief of staff, program management, consultant, or a similar role, preferably in a fast-paced technology company.
• Bachelor's degree or equivalent experience.
• Hands-on budget ownership, including monthly closeouts, forecasting, and partnering with Finance on planning cycles and year-end actuals.
• Experience supporting senior leaders in a chief of staff or executive partner capacity, with strong judgment and discretion with confidential information.
• Excellent project management skills, including creating project plans, tracking progress, and meeting deadlines across multiple concurrent workstreams.
• Excellent written, presentation, and verbal communication skills.
• Meticulous attention to detail and strong organizational skills.
• Strong bias for action, with the ability to ramp quickly, work independently, and unblock cross-functional gaps.
• Proficiency with spreadsheets and the Google suite, and with project management tools such as Asana.
• Positive attitude and the ability to build strong relationships with cross-functional partners and stakeholders at all levels.

Preferred Qualifications:

• Experience in internal communications, employee engagement, or People programs.
• Experience writing communications playbooks or executive communications.
• Experience managing vendor relationships and using procurement systems.
• Experience rolling out new tools or ways of working, including AI tools, and change management principles.
• Experience supporting company-wide events such as all-hands meetings.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers