IT Technician/Coordinator

Contractual | 6+ Months |
Fremont, MI, Michigan, USA
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Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 966-2121

Title: IT Technician/Coordinator
Location: Fremont, MI
Duration: 6+ Months 

Description:

  • Will be responsible for troubleshooting, and maintaining the reliability and functionality of computer hardware, software, database, and network systems.
  • Coordination and resolution of user requests related to computer hardware and software issues. Provide support for office users and systems when necessary.
  • Will be responsible for supporting information systems for day-to-day admin needs in conjunction with the Client IT Service Desk; troubleshoot network/application/hardware-related issues; support factory and category initiatives that drive continuous improvement.
  • Will be responsible for learning all the practices and procedures for the IT department and provide support for IT and Factory initiatives as required.

Primary Responsibilities:

  • Install, configure, administer, and troubleshoot in-house office-related computer hardware, software, and multi-media systems. Provide office users/systems support (iPad, Onboarding). 70%
  • Assist in the maintenance of accurate & up to date audit records of plant hardware. (Asset Management). May Perform purchase requests for systems-related hardware and miscellaneous IT items. 5%
  • Provide demand-based technical support including off-hours support as per departmental rotation schedule. Coordinate hardware repairs with vendors as needed 5%
  • Participate in cross-functional process improvement teams to drive plant performance through improved processes and system performance. (Product Group). Can assist and provide IT support on small projects. 5%
  • Maintain working knowledge of Corporate Compliance & System Standards and Guidelines. Ensure adherence to Client IT Compliance Guidelines and FAS requirements at the factory. 5%
  • Maintain working knowledge of plant process controls environment to ensure hardware/software compatibility. 5%
  • • Participate in local safety programs and required factory training. 5%

Requirements/Education:

  • Associate Degree in Computer Science, IT Management, or 2+ years of equivalent experience.
  • This position requires the ability to support end users throughout a large factory/office, including being mobile within the factory based on where the issue is located. On occasion, this may require you to be present in locations with fluctuating temperatures (freezer with temperatures below 20 degrees or factory areas with temperatures above 90 degrees). Candidate must be comfortable doing this - with or without accommodation.

Experience(Two or more of the following):

  • Systems operations (PC)
  • Phone System administration and maintenance (Alcatel, Skype, Cisco, Teams EV, Avaya – any of these would be a plus)
  • Windows operating systems
  • Apple iOS (iPADs)

Skills:

  • Systems operations, internet/intranet related concepts.
  • Support computer hardware, software, and printers in an office and manufacturing environment.

About us:
At our organization, we take our mission and values to heart! We are on a mission to offer more and better jobs all over the world! Our goal is to care for you while you care for our clients and get you paid the highest pay possible. All our associates working with us are expected to embrace our RACE values: R - Results Matter, A- Approachable, C - Care, and E - Emergency i.e. work with a sense of urgency.

For more relevant job opportunities please visit our website: Denken Solutions Careers