Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 385-3938.
Job Title: SAP VERTEX Technical/Developer Troubleshooting Expert
Location: Charlotte, North Carolina
Duration: Long Term
- During the upgrade from ECC to SOH, the upgrade included migrating Vertex (Tax software-SAP Partner).
- There appears to be missing data in the Vertex extension of fields.
- The missing data is from a custom ‘extension of fields’ allowed by SAP in Vertex and this is in the VERTEX Namespace.
- Those missing fields are from prior to the upgrade time.
- It's working in Production now but when pulling data from history (prior to the upgrade) there are sporadic missing data fields).
- Deep dives revealed that there are special steps required during the upgrade (notes) for non-sap Name spaces like Vertex that must be followed.
- Per Collins they did execute these with no errors he says (logs are saved and available).
- Our SAP Vertex developer through Global Support said since these are in the non-SAP name space his team can do nothing.
- TQM, Ray Gonzales has also engaged the MCC on NS2 and US sides to find an upgrade expert to see if we can determine an RCA.
- The customer is asking for SAP’s help to find the root cause and resolve any issues now as this is required for the end process starting next week
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