Voice Engineer

Contractual | 6 Months | IVR , SIP, Telecommunications, Intelligent Routing
Eugene, OR, Oregon, USA
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Currently, we are looking for talented resources for one of our listed clients. If interested please reply to me with your updated resume or feel free to reach out to me for more details at (949) 590-4360.

Title: Voice Engineer
Location: Eugene, OR
Duration: 6 Months


Job Description:
Telecommunications Engineering Demonstrates understanding of key voice and digital channel systems technologies— SIP, IVR, Intelligent Routing, Call Recording- -to design, build, optimize and support high availability voice systems

  • Design, build and deploy secure, scalable, reliable & feasible systems
  • Apply knowledge of voice and digital channel systems tools to analyze, test and resolve issues
  • Monitor and measure performance
  • Appreciate the integration complexities of third party solutions
  • Apply solid understanding of compute, network, storage in the support of voice and digital channel systems
  • Performs some advanced system integrations working across multiple systems; Assesses system capabilities and uses information to creates awareness of issues, challenges and areas of improvement and researches to solve problems  
  • Troubleshoots across multiple systems providing some guidance to others  
  • Takes appropriate actions on information related to performance  
  • Performs basic system integrations and has understanding of API's  
  • Coordinates all aspects of the build and deployment of infrastructure with appropriate partners; Troubleshoots issues to ensure a working solution

For more relevant job opportunities please visit our website: Denken Solutions Careers